Privacy Policy

Last Updated: May 5, 2025

At Build A Website (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our web development and support subscription services (Services) or visit our website (buildawebsite.cc). By using our Services or website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

• Contact Information: Name, email address, phone number, and billing address provided when you sign up for our Services, submit a contact form, or contact our support team.
• Payment Information: Credit card details or other payment information processed securely via our payment processor, Stripe, to facilitate monthly subscription payments.
• Business Information: Business name, website content (e.g., text, images, logos), and preferences provided for website development and Google Business Profile setup.

1.2 Non-Personal Information

• Usage Data: Information about how you interact with our website, such as IP address, browser type, device type, pages visited, and time spent, collected via cookies and analytics tools (e.g., Google Analytics).
• Analytics Data: Website performance metrics (e.g., visitor traffic, click-through rates) collected to provide analytics as part of the Services.

2. How We Use Your Information

We use your information to:

• Provide and Manage Services: Develop, host, and maintain your website; process subscription payments; provide unlimited edits, 24/7 support, updates, analytics, and Google Business Profile optimization.
• Process Payments: Facilitate monthly billing and tax calculations via Stripe.
• Communicate: Respond to inquiries, send subscription confirmations, billing reminders, and support-related updates.
• Improve Services: Analyze website usage and customer feedback to enhance our offerings.
• Comply with Legal Obligations: Meet tax and regulatory requirements (e.g., reporting sales tax or GST/HST).
• Marketing (Optional): With your consent, send promotional offers or updates about our Services. You may opt out at any time.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• Service Providers: With trusted third-party providers who assist us in delivering the Services, such as:
  • Stripe: For secure payment processing.
  • Google Analytics: For website usage tracking.
  • Hosting Providers: For website hosting and analytics. These providers are bound by confidentiality agreements and may only use your information to perform their services.
• Business Content: Website content you provide (e.g., text, images) may be publicly displayed on your website or Google Business Profile as part of the Services.
• Legal Requirements: If required by law, such as to comply with a subpoena, tax authority, or other legal process, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with notice to you.

4. Data Security

We implement reasonable security measures to protect your personal information, including:

• Secure (HTTPS) website and contact form.
• Encrypted payment processing via Stripe (PCI-compliant).
• Restricted access to your data by authorized personnel only.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your information.

5. Your Rights and Choices

Depending on your location, you may have the following rights under applicable privacy laws (e.g., CCPA, PIPEDA):

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to our legal obligations (e.g., retaining billing records for tax purposes).
• Opt-Out: Opt out of marketing communications by clicking "unsubscribe" in emails or contacting us.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at [email protected]. We will respond within 30 days or as required by law.

6. Data Retention

• Personal Information: We retain your contact and payment information for the duration of your subscription and as required by law (e.g., 7 years for tax records).
• Website Content: Content you provide (e.g., images, text) is retained for the duration of your subscription. Upon termination, we may delete it unless you request a copy, subject to our discretion.
• Usage Data: Analytics data is retained for up to 26 months (Google Analytics default) or as needed to improve our Services.

7. International Data Transfers

Your information may be stored or processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards (e.g., contractual agreements) for cross-border transfers, in compliance with applicable laws.

8. Third-Party Links

Our website or Services may include links to third-party sites (e.g., Google Business Profile). We are not responsible for the privacy practices of these sites. Review their policies before providing information.

9. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn such information has been collected, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website (buildawebsite.cc/legal/privacy-policy). Continued use of our Services after updates constitutes acceptance of the revised policy.

11. Contact Information

Build A Website

• Email: [email protected]
• Website: buildawebsite.cc

For questions about this Privacy Policy or our data practices, please contact us at [email protected].